A premium content operations platform designed to help medical specialists scale their social media presence through AI-assisted, brand-aligned, and compliant workflows.

Terms Of Service | XPanseMed

XPANSEMED LLC

Last Updated: June 1, 2026

Welcome to XpanseMed. These Terms of Service and Privacy Policy (together, the "Terms") govern your access to and use of the website located at www.xpansemed.com and any subdomains, including the content submission portal accessed through this website (collectively, the "Site"). The Site is owned and operated by XpanseMed LLC, a Florida limited liability company ("XpanseMed," "we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site. We may update these Terms from time to time. The date these Terms were last updated appears above. Continued use of the Site after an update constitutes acceptance of the revised Terms.

These Terms are not the contract that governs the marketing services XpanseMed provides to client practices. Those services are governed by a separate written Client Services Agreement signed between XpanseMed and the applicable client practice.

1. WHO MAY USE THE SITE

The Site is intended for use by licensed healthcare professionals and their authorized administrative staff. By using the Site, you represent that you are at least 18 years of age and that your use of the Site will not violate any applicable law or regulation.

2. CONTENT SUBMISSION PORTAL

The submission portal is a tool that allows authorized users of client practices to submit raw content, voice notes, and other source materials to XpanseMed for content production purposes. Use of the portal is governed by the Client Services Agreement and any applicable Authorized User Designation Forms on file. Users of the portal must not submit any information that constitutes Protected Health Information (PHI) as defined under HIPAA, 45 C.F.R. § 160.103.

3. HIPAA AND PHI NOTICE

XpanseMed does not serve as a Business Associate under HIPAA. The portal is designed and intended to be used for non-PHI content only. By using the portal, you agree and attest that none of the materials you submit contain PHI. You are solely responsible for ensuring that all submissions comply with HIPAA and any other applicable state and federal privacy laws. If you inadvertently include PHI in a submission, you must notify XpanseMed immediately at [legal@xpansemed.com].

4. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, and software, is the property of XpanseMed LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

5. USER CONTENT

By submitting materials through the portal, you grant XpanseMed a limited, non-exclusive license to use, process, and transform those materials for the sole purpose of providing the contracted marketing services. You represent that you own or have all necessary rights to the materials you submit and that those materials do not violate any third-party rights.

6. DISCLAIMER OF WARRANTIES

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, XPANSEMED LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR THE PORTAL.

8. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

9. PRIVACY POLICY

9.1 Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and practice information when you register or contact us. We also collect information automatically through your use of the Site, such as IP address, browser type, and pages visited.

9.2 How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you, process submissions, send service-related notifications, and comply with legal obligations. We do not sell your personal information.

9.3 Information Sharing

We may share your information with third-party service providers who assist us in operating the Site and providing our services, subject to confidentiality obligations. We may also disclose your information when required by law.

9.4 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9.5 Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. Submission records are retained for a minimum of three (3) years following the termination of the client relationship.

9.6 Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To make a request, contact us at legal@xpansemed.com.

9.7 Cookies

The Site may use cookies and similar tracking technologies to enhance your experience. You may control cookie settings through your browser.

10. CONTACT INFORMATION

If you have questions about these Terms, please contact us at: XpanseMed LLC, legal@xpansemed.com.